Frequently Asked Questions
FAQ
Product-specific
Our hoodies are not fashion, they are an attitude to wear.
Real embroidery, real message, real soul.
We design and embroider each piece personally.
No hype. No throwaway fashion. Long-lasting instead of short-lived.
Almost all of our raw materials come from certified sources. We make sure to work with partners who take fair working conditions and tested materials seriously. These include, among others, standards such as GOTS certification, organic cotton, PETA-Approved Vegan, Oeko-Tex, and initiatives for responsibly grown cotton.
Yes, our "Zurich" hoodie is your tattoo in textile form.
Name, city, statement: You decide.
Yes, we are a family brand, not a mass factory.
We finish each piece after receiving the order, so there may be slight variations.
Every hoodie is a little bit unique, just like you.
Payment, Shipping & Returns
Since each product is embroidered especially for you after you place your order, returns or exchanges are unfortunately not possible. By producing on demand, we avoid overproduction, which is more sustainable and particularly important for us as a small business.
Each piece is made to order. Depending on the design and embroidery, production may take some time.
🇨🇭 Switzerland: 7–14 working days
🇪🇺 EU: 7–14 working days (customs may cause a slight delay)
🌍 Worldwide: on request
🇨🇭 Switzerland
– Free shipping on orders over CHF 150
– including CHF 9
🇪🇺 EU
– Free shipping on orders over CHF 300
– including CHF 20
(Note: Additional customs duties and VAT may apply)
As long as we're not embroidering yet: yes.
Just write to us and we'll look for a solution.
-30°C, on the left
– no dryer
– Do not iron over the embroidery
– gentle detergent, no chemicals
Write to us anytime: hello@mmphoodies.com
We will reply to you as soon as possible.
Hand-embroidered in Switzerland
Each piece is individually finished by us with great care
Built to Last
Longlife fashion, not disposable fashion
Statement Pieces
Freedom, love, courage to be different
Fair Standards
Sustainable raw materials, fair production